Jessica joined the Incentive FM Group in 2008 after working in the FM industry in Australia and the UK. In her first role she implemented our largest client to that point, Crystal Peaks Shopping Centre in Sheffield, and many of the operational foundations are still there to this day. In 2009 she moved into a Group role as Senior Consultant in our consultancy division, heading up projects for our large corporate real estate clients such as Hammerson, Liverpool FC and Bluewater.
She is a specialist in FM service specification, procuring best value FM services, and ensuring standards are then delivered for the contract life via supplier auditing; delivering an end to end consultancy solution that has an outstanding history of successful and longstanding projects.
In addition to her consultancy role, Jessica is also responsible a number of central services for the group. Ranging from SHEQ (Safety, Health, Environment & Quality), IT & systems, Administration management to group procurement, Jessica uses her consultancy experience and operational knowledge to ensure both best value and compliance across the Group.